LEGAL
Returns & Refunds Policy
Last updated: [Insert Date]
Due to the nature of skincare products and hygiene standards, we maintain the following policy.
Physical Products
- Unopened and unused products may be returned within 7–14 days of delivery.
- Products must be in original packaging.
- Opened, used, or tampered products cannot be returned.
Non-Returnable Items
- Opened skincare products
- Digital products
- Virtual consultations or services
Refunds
- Once your return is received and inspected, approved refunds will be issued to the original payment method.
- Shipping fees are non-refundable.
- Refund processing may take 5–10 business days.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos at [your email address].